Privacy Policy
CLDC Seller's Portal Privacy Policy
Last Updated: [January 8, 2025]
We are deeply committed to ensuring customer satisfaction while safeguarding your personal data. We strive to provide a secure and trustworthy experience that respects your privacy and complies with the Philippine Data Privacy Act of 2012 (RA 10173). This policy may be updated from time to time to reflect changes in company procedures, as well as laws and regulations in the Philippines. We strongly recommend reviewing this policy periodically to stay informed about how we collect, use, and share your personal data. By using our website, you acknowledge and agree to the practices outlined in this agreement.
Collection and Use of Data
We collect and use your personal data to ensure a secure and efficient experience on our website. The information we gather is handled in compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and is strictly used for the following purposes:
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Verification of Individual's Identity
To confirm your identity when accessing and using our services.
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Enhancement of the Web Portal
For analytics, insights, research, and development to improve our platform and offer better user experience.
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Compliance with Legal Obligations
To fulfill requirements under applicable laws, regulations, and legal processes.
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Communication
To send important updates, service notifications, or respond to inquiries and support requests.
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Customization of User Experience
To personalize users' interaction with the portal, including tailored content and recommendations.
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Use of Cookies
To enhance login functionality and provide a seamless user experience, we use cookies to store user credentials.
Sharing of Data
We value your trust and are committed to protecting your privacy. Any sharing of your personal data will be based on the following circumstances:
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CLDC Employees and Departments
With your consent, we will share your personal data within CLDC departments and employees to process and verification of your identity.
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Legal and Regulatory Compliance
We may disclose your data when required by law or legal process to comply with legal obligations, court orders or government requests.
We ensure all entities stated above with whom your data is shared adhere to strict confidentiality and security measures. Your information will not be sold, rented, or used for purposes beyond those outlined above without your consent.
Protection of Data
We employ security measures to protect your data from unauthorized access, use, or disclosure. To protect and mitigate security breaches, we have implemented appropriate security measures for your data protection:
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Encryption
Sensitive information such as passwords are encrypted and is not visible to us.
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Secure Storage
Your data is secured in facilities with both physical and technical security measures to prevent data breaches.
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Regular Security Updates
Our systems are maintained and updated regularly to avoid and address security vulnerabilities.
While we are committed to securing your data, you also play a vital role in protecting your own information:
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Use a strong combination of letters, numbers and special characters for your passwords and keep your passwords updated regularly.
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Keep your account credentials confidential and do not share it with others.
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Notify us immediately if you suspect any unauthorized access or use of your account.
By implementing these measures and with your help in securing your own data, we aim to provide you with a secure and reliable portal where your personal data is handled with utmost protection.
Retention and Disposal of Data
Your personal data will be retained only for as long as it is necessary to fulfill the purposes which it was collected, as stated in this policy, or to comply with legal, regulatory, or contractual obligations. Specifically:
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Data will be retained for as long as your account remains active or as required by law.
Transactional data will be retained for audit, compliance, and analytical purposes within the prescribed retention period.
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Regular Security Updates
When personal data is no longer required, or upon the expiration of the retention period:
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Data will be securely and permanently deleted, destroyed, or anonymized to ensure it cannot be recovered or reconstructed.
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Physical copies of documents containing personal data will be shredded.
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Digital data will be erased from servers and databases using secure deletion methods that comply with industry standards.
Rights as Data Subject
As a data subject under the Data Privacy Act of 2012, you have the rights concerning your personal data, ensuring that it is handled transparently, securely, and in accordance with the law. Our company respects and upholds these rights, which include the following:
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Right to be Informed
You have the right to be informed on how we collect it, with whom we share it, how we process and use it, and how we keep and dispose of it.
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Right to Object
You may object to the processing of your personal data. However, as your data is necessary for the portal, this may result in the termination of your access to the portal and its services.
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Right to Rectify
You may request the correction or updating of inaccurate or incomplete personal data. We will address your requests to ensure that your records are accurate and up-to-date.
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Right to Erasure
You may request the deletion or removal of your personal data, such as when: